Privacy Policy

Effective Date: 13 January 2026
Last Updated: 13 January 2026

This Privacy Policy explains how Scribe Animator - ohotech (“we”, “us”, “our”) collects, uses, shares, and protects personal data when you use our Service.

1) Who We Are

Data Fiduciary/Controller: Ohotech Solutions Private Limited
Email (Privacy): support@ohotech.com
Support: support@ohotech.com | Monday to Friday, 11 AM to 10 PM IST
Address: 3001 Sant Nagar, Rani Bagh, New Delhi, Delhi 110034, India

2) Personal Data We Collect

• Account Data: email, password hash, profile preferences (if any).
• Billing & Transaction Data: payment status, plan, transaction IDs, invoices/receipts, partial payment identifiers. Payment processing is done by Razorpay; we do not store full card/bank details.
• User Content: projects, uploads, assets you add, exported file metadata, workspace settings.
• Usage & Device Data: log data (IP address, device/browser type, timestamps), feature usage, crash reports.
• Cookies/Local Storage: session/auth cookies, preferences, and similar technologies as needed for functionality.

3) Why We Use Personal Data

We use personal data to provide the Service, process subscriptions and manage billing, provide customer support, maintain security, comply with legal obligations, and improve the Service where enabled.

4) Sharing & Disclosure

We may share personal data with service providers (hosting/storage/CDN, email/support tools), Razorpay for payments/refunds, and legal/safety recipients when required by law. We do not sell your personal data.

5) Your Rights (India DPDP & Similar Laws)

Depending on applicable law, you may have rights to access, correction/updating, and erasure (subject to lawful retention), and grievance redressal. To exercise rights, email: support@ohotech.com with subject “Privacy Request”.

6) Grievance / Privacy Contact

Grievance Officer / Privacy Contact: Ohotech Solutions Private Limited
Email: support@ohotech.com
Address: 3001 Sant Nagar, Rani Bagh, New Delhi, Delhi 110034, India